FAQ
1Do HengFat toner cartridges work with my printer?
Yes. HengFat toner cartridges are designed to provide reliable performance and consistent print quality when used with compatible printer and copier models.
2What is the MOQ for HengFat toner cartridges?
The MOQ is 100 pieces per model for bulk orders. There is no minimum order quantity for sample orders.
3What is the lead time for toner cartridge or copier toner orders?
The standard lead time is approximately 20 days for container orders of 5,600–15,000 pieces after received the deposit.
4Can I request a toner cartridge sample before ordering?
Yes. HengFat supports sample orders before bulk purchasing. Sample fees can be refunded or credited based on the agreed order terms.
5How long does it take to receive a toner cartridge sample?
Samples are generally shipped within 2 days and usually arrive within 5–7 days via door-to-door express delivery.
6Does HengFat provide OEM and ODM services for toner cartridges?
Yes. We provides OEM and ODM services for toner cartridges.We can discuss product specifications, packaging, labeling, and other requirements based on your business needs.
7How far is HengFat from Hong Kong, Shenzhen, Guangzhou, and Shanghai?
It is approximately 70 km from Guangzhou, 90 km from Shenzhen, and 60 km from Hong Kong by road. Shanghai is approximately 1,400 km away.
8What payment methods does HengFat accept?
We accept T/T, PayPal, Western Union, and L/C, depending on the order and agreed payment terms.
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